Mitaan Dashboard

Web App

About the Product

Mitaan MIS Dashboard is used by the government agents who provide the certificates to citizens related to Birth, Death, Caste, Income etc. The Agents receives call from the citizens and they take requests and register their request in the dashboard and allocate them to the concerned person who can resolve the issue. In this dashboard the agents can tract the status of a complaint and also they can see the over all complaints registered, How many appointments have been allocated, How many calls have been closed and how many are in pending. All these reports can be seen here.

Problem Statement

The Client wanted us to redesign the homepage as the UI of the home page is not so appealing. They wanted to see 3 different reports in one graph so that can compare 3 different parameters at one place and they want see the numbers beside the graph. After that followed by the remining fields that contain numbers that shows the applications received, How many are assigned, How many are in progress and How many are closed. The client want the UI to look colorful so that the agents who come to the dashboard feels interested as the current UI is so simple and the navigation is also not properly visible.

Solution Design

As per the client requirement, I have made the changes in the dashboard. I have changed the left navigation bar by adding a dark background and white text with some icons for every menu option so that the user can easily navigate through the menu. A report graph has been added which contain all the 3 parameters that includes the The Total Calls, The Citizens Registered and the Total Applications. Beside that they can also see the total numbers in 3 different cards so that they will get a clear picture at the current status as when they see them. Below that the remaining status numbers were also shown as cards along with some icons to have a better look. Finally the client was happy with new design.

Feel free to reach out for collaborations
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